Our Subscriptions

An Annual OpenNebula Subscription opens the gate to stability and excellence within your OpenNebula cloud infrastructure.

An OpenNebula Subscription provides access to our Enterprise Edition—a more tested, hardened version of OpenNebula especially suitable for mission-critical deployments and production environments. It also unlocks additional benefits for Corporate Users, including access to expert SLA-based support, to exclusive Knowledge Base contents, to maintenance packages, to LTS releases, and to the Professional Services provided by OpenNebula Systems engineers

ICON SUBSCRIPTION TOOLS

Enterprise Edition

Access to our Enterprise Edition packages and Enterprise Tools.

ICON SUBSCRIPTION SLA bases support

SLA-based Support

Secure and private support options under a commercial SLA.

ICON SUBSCRIPTION professional services

Professional Services

Access to OpenNebula Systems engineering and consulting services.
ICON SUBSCRIPTION knowledge base

Knowledge Base

Access to exclusive contents, tutorials, and critical notifications.

Subscription Plans

Based on your needs, we offer three types of enterprise subscriptions:

 


Single OpenNebula Front-end

Additional Cost per Physical Server

(VMware | KVM | LXC | Firecracker) 

CPUs, Cores, and VMs

LEVEL OF PRIORITY

Severity 1

Severity 2

Severity 3

Severity 4

FEATURES

Service Tickets

Enterprise Support Channel

Hours of Coverage

Number of Named Accounts

Workarounds and Hot Fixes

Product Influence

Remote Access (ssh)

Supervised Upgrade Assistance

Elemental

€2.000 ($2,500)

€200 ($250)

Unlimited

RESPONSE TIME

-

-

-

-

FEATURES

-

None

-

-





Standard

€5.000 ($6,250)

€500 ($625)

Unlimited

RESPONSE TIME

Urgent (2 business hours)

High (4 business hours)

Normal (1 business day)

Low (2 business days)

FEATURES

Unlimited

Enterprise Portal

9×5 (CET and EST)

2


Premium

€8.000 ($10,000)

€800 ($1,000)

Unlimited

RESPONSE TIME

Urgent (2 hours)

High (4 hours)

Normal (1 business day)

Low (2 business days)

FEATURES

Unlimited

Enterprise Portal

24×7 (Severity 1 and 2)

3

Complete Support Coverage

Support to additional cloud infrastructure components and optional extensions to your existing OpenNebula Subscription.

ICON SUBSCRIPTION HA Front end

HA Front-end

Build a high available cluster for your cloud front-ends.
ICON SUBSCRIPTION Hypervisor Hosts

Hypervisor Hosts

Broaden your support subscription to the hypervisors.
ICON SUBSCRIPTION True Hybrid Cluster

Edge Cluster

Grow on-demand with resources from cloud providers.

ICON-SUBSCRIPTION-Managed-Cloud-Service

Managed Cloud

Have OpenNebula Systems manage and administer your cloud.

Get your OpenNebula Subscription 

Support to additional cloud infrastructure components and optional extensions to your existing OpenNebula Subscription.

Subscription Guide

A comprehensive summary of the available options.

Subscription FAQs

Frequently asked questions about our model.

Buy Subscription

Contact us or get an instant quote online.

Customer Portal

Support for customers and partners.